Case Study: CommScope achieves a single source of truth for technical documentation with RWS Tridion Docs

CommScope streamlines technical publishing with RWS, achieving 20% content reuse per quarter

Commscope, a global designer and manufacturer of hardware and software infrastructure, faced a challenge due to its history of acquisitions. Multiple technical publications teams were each using distinct tools and processes, which multiplied content management costs and caused wasted effort. They needed to consolidate these teams into a single system and partnered with vendor RWS to implement their Tridion Docs solution.

RWS implemented Tridion Docs as a component content management system (CCMS) to establish a 'single source of truth' for all technical documentation. The solution streamlined working relationships and achieved a 20% content reuse per quarter. It also resulted in a 60% saving in hosting costs and was rolled out within a month.

Commscope