Case Study: Atlas Copco Achieves Global On-Demand Technical Documentation with RWS Tridion Docs

Atlas Copco cuts desktop publishing costs by 100% with RWS

Atlas Copco, a global company with nearly 45,000 employees, faced significant challenges in managing technical documentation for its many compressor brands and over 500 product options. They struggled with high costs, inefficient content sharing, and difficulty keeping up with increasing content volumes. To address this, they partnered with vendor RWS to implement its Tridion Docs solution.

By using RWS's Tridion Docs, Atlas Copco transformed its technical information management. The results were substantial, including a 100% reduction in desktop publishing costs and a 20% decrease in translation costs. The solution also led to a 50% increase in efficiency, a reduction in incorrect spare parts orders, and increased customer satisfaction.

Atlas Copco