RWS
229 Case Studies
A RWS Case Study
Agfa HealthCare, part of the Agfa‑Gevaert Group, provides imaging and healthcare IT systems and faced a critical localization challenge: managing terminology and on‑screen content in 10 languages for its IMPAX RIS line using fragmented, email‑shared spreadsheets. An imminent acquisition threatened a six‑fold increase in translation volume, with over 90,000 words of GUI content and no unified term source, causing slow reviews, frequent errors and costly rework (about 2.5 man‑days to fix a single repeated wrong term).
Agfa deployed SDL MultiTerm and SDL Passolo to centralize terminology and streamline visual software localization, building a searchable repository (5,500 terms and growing) with real‑time term verification and browser‑based review. The result: first‑time translation quality rose from 75% to 95%, throughput increased (processing up to 50% more content), in‑country review effort dropped, and new healthcare solutions reached market about 60% faster.
Hans Fiers
Documentation and Localization Manager