Case Study: a fast-growing FinTech startup achieves faster onboarding and stronger retention with RWS

a FinTech startup improves onboarding and retention with RWS in 90 days

A fast-growing fintech startup faced challenges with inconsistent onboarding processes as it rapidly expanded from 150 to over 400 employees. This led to new hires being unclear about company culture and expectations, resulting in slower ramp-up times and increased early-stage turnover. The company partnered with RWS to address this issue.

RWS designed a structured digital onboarding program for the fintech startup's first 90 days, which included leadership introductions, interactive modules, and a virtual mentoring system. This solution delivered by RWS created a consistent experience that resulted in faster ramp-up times, improved early engagement, and stronger retention among new hires.