Case Study: Dell Technologies reduces audit effort by 50%, strengthens compliance and improves user experience with RSA Security's Identity Governance & Lifecycle

Dell - Customer Case Study

Dell Technologies, a global technology company with 225,000 employees and contingent workers across 180 countries, faced identity sprawl after rapid growth and acquisitions. Disparate identity systems left the business with over one million entitlements and limited visibility into who had access to what, causing permission accumulation as people moved roles, slow access issue resolution, high support costs, and heavy audit and compliance burdens.

Dell consolidated identity and access under the RSA SecurID Suite—deploying RSA Identity Governance & Lifecycle and RSA SecurID Access—to centralize provisioning, certification and multi-factor authentication. The rollout (provisioning migrated in under three months) delivered centralized visibility and automation, halved audit effort, sharply reduced audit exceptions, sped user transactions (3x faster than legacy systems), and lowered operational costs while improving the user experience and compliance posture.

Dell

Ritesh Mohan

Identity and Access Management