Case Study: Tampa Bay Super Bowl LV Host Committee achieves streamlined, COVID-safe management of 8,000 volunteers with Rosterfy and MoonShot

Tampa Bay Super Bowl LV Host Committee - Customer Case Study

The Tampa Bay Super Bowl LV Host Committee needed to recruit, screen, train and schedule just under 8,000 volunteers for Super Bowl Week amid COVID‑19 restrictions — including more than 11,000 shifts for the Super Bowl Experience — while maintaining data privacy and safety compliance. To move the program online and eliminate spreadsheets and manual processes they used Rosterfy’s volunteer management platform (with automations and reporting) alongside MoonShot’s training services.

Rosterfy delivered a branded, end‑to‑end online hub that automated registration, screening, scheduling, accreditation and reporting, while MoonShot created the FANSFIRST! training modules housed in Rosterfy. The combined solution allowed the Host Committee to allocate roles to just under 8,000 volunteers, run four 45‑minute live webinars (810 live attendees and 213 replay views), streamline communications and significantly reduce manual workload — with Rosterfy’s automations and reporting credited as essential to efficiently managing the program.

Tampa Bay Super Bowl LV Host Committee

Lisa Urban

Director of the Community Ambassador Program