Case Study: Starlight Children's Foundation achieves a 50% reduction in internal headcount and 150% increase in volunteer recruitment with Rosterfy

Reduced internal headcount by 50% using Rosterfy's automations functionality

Starlight Children's Foundation, an Australian charity that creates life-changing experiences for seriously ill children and their families, was struggling with time-consuming, manual volunteer management (phone calls, emails, spreadsheets) as its program grew. To improve efficiency and consistency across recruitment, training and rostering, Starlight adopted Rosterfy’s volunteer management platform, using features such as the portal, automations functionality and training modules.

By implementing Rosterfy, Starlight automated recruitment, training, background checks, communications and scheduling, cutting its volunteer management team from 3 to 1.5 full‑time staff (a 50% reduction), increasing volunteer and event recruitment by about 150%, and logging over 10,000 volunteer registrations through the portal since 2016—supporting 100+ events annually and 10,000+ volunteer hours while improving engagement and retention.

Starlight Children's Foundation

Kerry Shields

National Volunteer Manager