Case Study: QA reduces admin by 50% and scales its Ambassador Programme with Rosterfy

QA cuts admin time by 50% with Rosterfy

QA, a UK-based training and learning provider, faced a high administrative workload while managing its volunteer Ambassador Programme. Manual processes for onboarding, scheduling, and communication consumed approximately 80% of the team's time, hindering the programme's growth. To address this, they implemented the volunteer management platform Rosterfy.

Using Rosterfy's automated onboarding, advanced scheduling, and a dedicated volunteer portal, QA streamlined its operations. The solution reduced administrative tasks by 50%, automated the equivalent of two full-time roles, and managed a workforce of over 4,700. This allowed QA to scale the programme UK-wide and focus on its core mission, while significantly improving volunteer engagement.

QA