Case Study: Birmingham 2022 Commonwealth Games recruits and manages 14,000 volunteers with Rosterfy

Birmingham 2022 Commonwealth Games recruits 14,000 volunteers with Rosterfy

The Birmingham 2022 Commonwealth Games faced the immense challenge of recruiting, onboarding, and managing 14,000 volunteers under the exceptional circumstances of the COVID-19 pandemic. Their goal was to create a diverse and inclusive volunteer workforce, the 'Commonwealth Collective', while ensuring excellence in execution and leaving a lasting legacy. To achieve this, they turned to Rosterfy for its volunteer management platform.

Using Rosterfy's features for automated onboarding, communications, and advanced scheduling, Birmingham 2022 successfully processed over 41,686 applications and completed over 20,924 interviews. The platform enabled a seamless and intuitive volunteer journey, helping to deliver over one million volunteer hours. Rosterfy's solution was instrumental in creating what was recognized as the best volunteer programme in Commonwealth Games history, with over 99% of volunteers feeling proud of their contribution.

Birmingham 2022 Commonwealth Games