Case Study: United Rentals reduces invoice processing volume by 20% with Rossum

United Rentals cuts invoice processing volume by 20% with Rossum

United Rentals, the world's largest equipment rental company, faced a significant challenge as 20% of the documents received in its accounts payable mailbox were non-invoice "trash" documents. This generated unnecessary workload and costs, requiring manual handling and incurring ERP processing fees. To address this, Frank Sardone from United Rentals sought an intelligent filtering solution and chose Rossum based on its ease of use and proof-of-concept results.

The solution from Rossum sits on top of the AP mailbox to filter out non-invoices and duplicates, forwarding only verified invoices to the ERP. This implementation achieved a near-100% capture rate for filtering out trash documents, resulting in a 20% reduction in overall processing volume. This eliminated hundreds of thousands of documents annually, delivered significant cost savings, and freed operations teams from manual work, creating a more efficient process.

United Rentals