Case Study: Australian Catholic University achieves a simplified tech stack and a streamlined meeting room booking experience with Robin

Australian Catholic University simplifies tech stack and improves meeting room booking experience

Australian Catholic University (ACU), a global university with about 6,500 faculty and professional staff and 35,000 students, faced a clunky dual-system process for booking 180 spaces that required switching between a web interface and Outlook, left room amenities and availability unclear, and wasted setup time. Seeking a single, accessible solution, ACU chose Robin’s meeting-room booking platform to standardize its tech stack and simplify the user experience.

Robin was deployed across desktop, Outlook 365, Microsoft Teams, iOS/Android and Crestron room displays, delivering clear room visuals, filters for capacity and amenities, one-click join for video calls, and granular space-utilization analytics. The result: a seamless booking flow that eliminates the two-system workaround, faster meeting starts, better capacity management for COVID-era distancing, and data-driven decisions that revealed underused rooms and helped ACU avoid unnecessary capital spend—outcomes ACU attributes to Robin’s product and customer-centric support.

Australian Catholic University

Niranjan Prabhu

Chief Information Officer and Director of Information Technology