Case Study: Evenflo achieves 24-hour insights with Rival Technologies

Evenflo delivers insights in 24 hours with Rival Technologies

Evenflo, a company with a century-long legacy in child safety products, faced the challenge of reaching time-pressed parents for feedback through slow and expensive traditional research methods. This lengthy process, which could take weeks per study, limited their ability to support internal stakeholders and influence critical retailer conversations. To overcome this, they partnered with Rival Technologies to implement an insight community.

Rival Technologies built a mobile-first, blind insight community that used conversational formats and video to engage hard-to-reach parents. This solution enabled Evenflo to deliver insights in as little as 24 hours, a dramatic reduction from their previous timeline of weeks. The results were transformative, including a 3-4x increase in research output, a 91% average completion rate, and the ability to provide real-time input for meetings with major retailers like Walmart.

Evenflo