Case Study: Upper Crust saves time and money managing 2,200 employees across 44 states with Rippling

Upper Crust saves time and money managing 2,200 employees across 44 states

Upper Crust, a U.S. food services provider serving college houses, was struggling with years of manual recruiting, onboarding, headcount planning and seasonal rehiring across 2,200 employees in 44 states. Frustrated by poor support and heavy reliance on spreadsheets from its legacy vendor, Upper Crust chose Rippling’s all‑in‑one HR and workforce platform to automate workflows and scale more efficiently.

Rippling automated onboarding/offboarding (including Google account provisioning), locally compliant offer letters, automatic job requisitions, headcount planning with market-based compensation bands, and state-level compliance policies, while providing fast, responsive support. As a result Rippling helped Upper Crust ditch spreadsheets, save 19 hours a week on headcount planning, support a rapid expansion that doubled headcount to 2,200, and reduce back-office costs and administrative headaches.

Upper Crust

Melanie Meltzer

Senior Director of HR