Case Study: Superhuman achieves 50% faster onboarding and 75% reduction in HR & IT tasks with Rippling

Superhuman cuts employee onboarding time in half and finds a true innovation partner with Rippling

Superhuman, a fast-growing email startup, was struggling with manual HR and payroll work in Gusto and a lengthy onboarding process—people managers were spending about six and a half hours per new hire and Kristen Hayward, Head of People, spent an hour a day on manual tasks. After evaluating options, Superhuman selected Rippling to consolidate payroll, benefits, app and device management, and automated provisioning into a single platform.

Rippling implemented payroll, benefits, app/device provisioning and support with a fast, low-effort rollout (about 1.5 weeks and under three hours of Kristen’s time), and provided rapid-response support. As a result, Rippling reduced time spent on HR and IT tasks by 75%, cut employee onboarding time in half (2x faster activation), reduced day-to-day people ops time to roughly 15 minutes, and improved employee satisfaction and payroll speed. Rippling’s solution also saved Superhuman a headcount and freed managers to focus on strategic work.

Superhuman

Kristen Hayward

Head of People