Case Study: Smartcar achieves streamlined HR operations and 7x faster reporting with Rippling

Smartcar switched to Rippling and streamlined HR with powerful integrations to Guideline, HR Helpdesk, and Google Workspace

Smartcar, the API platform for mobility businesses used by companies like Uber and Lyft, needed a PEO that could support HR operations across multiple U.S. states as the company scaled. After outgrowing Gusto’s basic tools and lacking critical integrations (notably a native connection to their Guideline 401(k)), Smartcar switched to Rippling — using Rippling’s PEO and platform with integrations such as Guideline, HR Helpdesk, and Google Workspace — to gain automation, customization, and more robust reporting.

Rippling implemented over 600 pre-built app integrations, native Guideline sync, HR Helpdesk for fast policy and handbook creation, Google Workspace/Slack automations, and custom reporting. The results: workforce reporting is now 7x faster, performance-review reporting dropped from a week to less than a day, a handbook process that once took three months and a $5,000 legal review now takes a day, and onboarding is automated — freeing Smartcar’s people operations team to focus on strategic initiatives thanks to Rippling.

Smartcar

Mathilde Patmon

Director of People