Case Study: Non-profit Open Door Legal halves onboarding and account provisioning time with Rippling

Nonprofit Open Door Legal expands HR & Finance capabilities while reducing overhead

Open Door Legal, a San Francisco–based non-profit serving low-income residents, faced heavy administrative burdens: a small HR and finance team had to manage payroll, benefits, onboarding, and account provisioning across multiple tools while worrying that legacy vendors wouldn’t provide responsive support. They selected Rippling as a single payroll and benefits platform to consolidate systems and reduce time-consuming manual work.

Rippling consolidated payroll and benefits, streamlined onboarding and account provisioning, and provided responsive support and a user-friendly Help Center, allowing staff to troubleshoot quickly and focus on the organization’s mission. As a result, Rippling helped Open Door Legal cut onboarding and account provisioning times by 50% and keep overhead costs low so saved resources could be redirected to hiring and expanding legal services.

Open Door Legal

Rachel Mellby

Director of Finance