Case Study: M9 Solutions achieves 2x faster onboarding and consolidates three HR & payroll systems with Rippling

M9 Solutions implements Rippling to automate the time-intensive challenges of growing a workforce fast

M9 Solutions, a U.S. professional services firm experiencing rapid headcount growth, faced sluggish, fragmented HR processes: slow, manual onboarding, multiple payroll and benefits systems to reconcile, limited benefits customization, and inconsistent vendor support. To scale hiring and simplify operations, M9 implemented Rippling (an all‑in‑one HRIS/HCM platform).

Rippling consolidated three separate HR and payroll systems into a single platform, automated onboarding and account provisioning with smart rules, and added granular benefits and offer‑letter customizations. As a result, M9 now onboards and offboards employees twice as fast (onboarding workflows can take just 60–120 seconds), has a single source of truth for reporting, and expects to scale to 500+ employees with Rippling supporting that growth.

M9 Solutions

Bryn Bernstein

Human Resources Manager