Case Study: The Channel Company achieves global HR cohesion with Rippling

How The Channel Company unified its global workforce with Rippling

The Channel Company, a professional services firm with 410 employees across 10+ countries, struggled to scale its HR operations as it grew globally. Its previous system, Namely, acted only as a basic system of record and made it difficult to access and unify employee data across locations, creating siloed information and a fragmented employee experience.

To solve this, The Channel Company implemented Rippling as its all-in-one platform for HRIS, payroll, benefits, global compliance, reporting, onboarding, and other workforce operations. With Rippling, the company centralized HR into a single source of truth, improved global reporting and visibility, and saved significant time on manual work—allowing its HR team to focus on higher-value priorities while supporting expansion in the US, UK, Australia, Brazil, Japan, the UAE, and Canada.

The Channel Company

Erika McGrath

Vice President of People and Culture