Case Study: LightForce achieves 4x faster performance reviews and streamlined global performance management with Rippling

From spreadsheets to a global performance management system: How LightForce has leveraged technology to give employees a unique and robust career journey

LightForce, a rapidly growing medical device company that makes the world’s first 3D‑printed customized braces, expanded to 600+ employees across six countries and outgrew manual performance processes tracked in dozens of Google spreadsheets. To embed its values and scale HR without adoption friction, LightForce leveraged Rippling as its core HRIS and added Rippling Performance Management (plus Rippling’s LMS) to replace the spreadsheet-based system.

Using Rippling Performance Management’s Supergroups for role- and location-specific reviews and Rippling’s LMS to upskill managers, LightForce consolidated self‑reviews, goals, reminders, and reporting into one platform. Rippling cut self‑review cycles from three months to a few days, delivered a 4x decrease in time to administer performance reviews, trained 90 managers across six countries (impacting 600+ employees), and reduced reliance on in‑person workshops while improving tracking and reporting.

LightForce

Laura Downey

HR Manager