Case Study: BTC Inc achieves 100% performance review participation and unified HR & payroll with Rippling

BTC Inc achieves 100% performance review participation with Rippling

BTC faced a fragmented HR stack—employees were toggling between Lattice, Zenefits, and other tools, which led to incomplete performance reviews, payroll and compliance headaches (including paying Puerto Rico and international contractors), and poor support. To solve this, BTC chose Rippling and its all‑in‑one workforce management platform for recruiting, onboarding, performance management, payroll, compensation bands, and benefits administration.

Rippling consolidated six disparate systems into one, improved communication and automated reminders for reviews, and provided white‑glove compliance support. As a result, BTC increased performance review completion from 75% to 100%, now pays domestic employees and international contractors from a single system, and benefits from faster, more informative Rippling support—making global scaling and payroll management far simpler.

BTC

Alex Batson

HR Generalist