Case Study: ABW Appliances (home appliance retailer) saves hours on HR tasks and speeds onboarding with Rippling

ABW Appliances saves hours a week on HR tasks thanks to handy automations and reliable support

ABW, a 133‑employee U.S. home-appliance retailer, struggled with manual HCM updates, slow onboarding, and unreliable support after moving between ADP and Paylocity. To regain control and reduce administrative overhead, ABW turned to Rippling’s HR platform for automations, live support, and self‑service permissions.

Rippling implemented automated workflows to update permissions, org charts, payroll, create Google Workspace accounts, send benefits and 401(k) reminders, and provide scheduling and live chat support. As a result, Rippling cut onboarding time from as long as a day to about an hour, saved ABW hours of weekly HR work, reduced staff complaints about timekeeping, and restored fast, reliable support and granular self‑service control.

ABW

Rebecca Yost

HR Manager