Case Study: The Hyde Group improves employee wellbeing, reduces stress and boosts productivity with Reward Gateway

The Hyde Group launch extensive wellbeing initiative which sees employees state they are more aware of their employers commitment to their health, have noticed a decrease in their stress levels and an increase in their productivity

Hyde Group, a housing association of 4,855 employees operating across 34 locations, faced tight budgets and low engagement in wellbeing — problems that threatened talent retention and the high customer-service standards needed to manage 50,000 homes. To bridge the gap between employee wellbeing and customer positivity, Hyde Group partnered with Reward Gateway, adopting Reward Gateway’s employee discounts and SmartTech™ as part of a refreshed wellbeing offer.

Reward Gateway supported Hyde Group’s four-pillar approach (LiveWell, CopeWell, WorkWell, SpendWell) by delivering the SpendWell benefits through its employee discount platform and SmartTech™, alongside Hyde Group initiatives like EAP access, step challenges and financial advice. The program produced measurable impact: 57% of participants said they were more aware of the employer’s commitment to wellbeing, 62% reported decreased stress, 48% reported increased productivity and concentration, and absenteeism fell — improvements that boosted overall business performance.

Hyde Group