Case Study: Raymond West builds a connected culture for its dispersed workforce with Reward Gateway's Lift Up platform

Raymond West drives 85% platform adoption with Reward Gateway

Raymond West, a logistics company with a large, geographically dispersed workforce, faced the challenge of building a consistent and connected company culture. To reach employees across many branches and field roles, they partnered with vendor Reward Gateway to implement their employee experience platform, Lift Up, aiming to make recognition and communication more meaningful and visible.

Reward Gateway's solution provided a digital backbone for Raymond West's multi-channel engagement strategy, which combined in-person leadership visits, local culture committees, and the Lift Up platform for recognition and rewards. This approach resulted in a highly active workforce, with 85% of employees active on the platform and over 6,300 recognitions captured in a year, making recognition more frequent and embedded in the company's everyday culture.

Raymond West