Case Study: Krispy Kreme improves employee engagement with Reward Gateway

Krispy Kreme boosts employee engagement with Reward Gateway, reaching 79% platform registration

Krispy Kreme, a global retailer of premium coffees and doughnuts, faced a challenge in employee engagement and communication. With 860 employees across 21 locations and varied hours, their previous methods of communication led to low usage of company perks and important messages failing to reach all staff. They partnered with Reward Gateway to find a scalable solution aligned with their unique culture.

Reward Gateway implemented its all-in-one employee engagement platform, which Krispy Kreme branded as "The KK Mixer." The solution provided a centralized hub for recognition, communications, and discounts. The results were significant, with 79% of the workforce registered on the platform and over 7,000 peer-to-peer eCards sent. Reward Gateway provided Krispy Kreme with greater visibility into engagement and a branded platform that employees love to use.

Krispy Kreme