Case Study: DataBank unifies employees and boosts recognition with Reward Gateway

How DataBank improved employee satisfaction score by 16% and increased employee recognition by 2800%

DataBank, a data center and managed services company with 650+ employees across 60 locations, needed a way to unify its workforce after multiple acquisitions and rapid growth. With employees spread across data centers, offices, and home locations, the company wanted to strengthen culture, break down silos, and introduce a formal recognition program tied to its brand and values.

Working with Reward Gateway, DataBank launched The DataBank Vault, a centralized employee engagement platform with recognition and reward, communications, surveys, and discounts. The company reported that employee satisfaction improved by 16%, recognition increased by 2800%, and 97% of employees became active users about one year after launch.

DataBank

JP Laqueur

Senior Vice President of Marketing