Case Study: GATX saves money and improves employee recognition with Reward Gateway

GATX increases cost transparency and increases employee survey results

GATX, a finance and banking company with 750 U.S.-based employees, was using an outdated recognition system that was difficult for employees to use and did not add much to culture. Costs were unpredictable, and as much as 50% of reward value went to fees and shipping, so the company looked to Reward Gateway | Edenred for a better employee experience platform.

Reward Gateway | Edenred helped GATX create the “GATX Rewards” Employee Experience Platform with peer-to-peer eCards, colleague nominations, manager award pots, and service awards redeemable through hundreds of retailers. The company also added wellbeing challenges through the platform. As a result, GATX reached 86% active users, 33% of employees sending recognition, 1,680 recognition moments in one year, and $130K shared in rewards, while survey results for employees who had been recognized in the last seven days rose 3%.

GATX

Simone Cheatham

Director, Corporate Human Resources