Reward Gateway
120 Case Studies
A Reward Gateway Case Study
Causeway Technologies, a fast-paced technology company of about 5,000 employees, faced declining engagement with its long-standing perks program, Causeway Lifestyle. Employees saw the platform as retail-only, struggled to find non-retail perks, and reported poor mobile functionality and weak alignment with Causeway’s brand and values. To address this, Causeway integrated its benefits into Reward Gateway’s employee engagement platform to relaunch a unified, mobile-friendly perks experience.
Reward Gateway’s platform was configured and relaunched with a Causeway-branded design, simplified navigation, clear icons, monthly promotions and improved mobile access, supported by a teaser and ongoing promotional campaign. The relaunch drove rapid adoption—56% of employees logged in within three days and 97% within a month—and after six months total spend equaled $116,000 with average savings of 9% across 800 orders; business outcomes included a 6% drop in turnover, a 73% increase in sales and a 35% rise in profitability.