Case Study: Miraggio Thermal Spa Resort achieves €515K+ in direct revenue with Revinate

Miraggio Thermal Spa Resort generates €515K+ in four months with Revinate

Miraggio Thermal Spa Resort, a five-star beachfront getaway in Greece, faced a challenge with fragmented guest data across its property management system, website signups, and loyalty lists. Their previous generic e-commerce email provider could not identify high-value guest segments or track crucial revenue metrics, making it impossible to prove the financial impact of their campaigns. They turned to Revinate for a hospitality-specific customer data platform and email marketing system to unify their data and capture pre-arrival revenue opportunities ahead of their busy season.

By implementing Revinate Core and Revinate Marketing, Miraggio unified its scattered guest records into a clean, central database, enabling precise segmentation. The solution provided clear campaign attribution, tracking room nights, reservations, and revenue directly to their PMS. Within just four months of going live, Revinate helped the resort generate over €515,000 in direct room revenue from more than 1,000 bookings secured through targeted email campaigns, proving immediate and substantial ROI.

Miraggio Thermal Spa Resort