Case Study: Aparthotel BCN Montjuïc increases revenue and outranks competitors with ReviewPro

How Aparthotel Bcn Montjuïc Increased Revenue and Outranked their Competitors

Aparthotel BCN Montjuïc partnered with ReviewPro and its Guest Intelligence software to make better use of the platform and improve online reputation and revenue management. The hotel was not fully leveraging the tool, and needed guidance to increase engagement and strengthen its performance in a highly competitive Barcelona market.

ReviewPro’s Customer Success Coach helped the team focus on key areas and use the software more effectively, which led to a 12-point increase in the Global Review Index (GRI™) within three months. As a result, Aparthotel BCN Montjuïc outranked competitors, increased bookings by 8%, was able to raise rates by 15%, and achieved a 5% increase in ADR.