Case Study: Sanguine Biosciences saves hundreds of productivity hours and boosts call connection rates with Revenue.io

Sanguine gains hundreds of productivity hours each week with Revenue

Sanguine is a mobile health platform that connects patients and researchers to make clinical trials more accessible. Its study coordinators were spending hours manually dialing, leaving voicemails and logging data, which limited call volume, connection rates and real-time visibility into productivity.

By deploying ringDNA’s Intelligent Dialer, Local Presence and Performance Analytics integrated with Salesforce, Sanguine enabled one-click dialing, voicemail drop, intelligent call routing and automated data capture. Coordinators save about 25 seconds per call—translating to hundreds of productivity hours weekly—connection rates and routing improved, management gained real-time dashboards, and more coordinators adopted the platform to focus on enrolling trials and driving revenue.

Sanguine Biosciences

Katherine Yee

Study Coordinator