Case Study: Cultural Experiences Abroad achieves greater productivity and streamlined remote operations with Revenue.io

Revenue Empowers CEA Study Abroad to Increase Productivity and Streamline Operations in a Remote World

Cultural Experiences Abroad (CEA) needed a better communications system for its enrollment team, especially as it shifted rapidly to remote work in 2020. After struggling with separate tools for dialing, texting, and call recording, CEA turned to Revenue.io and its Global Communications Hub to simplify outreach and keep agents connected to student data in Salesforce.

Revenue.io implemented features like Voicemail Drop, DialNext, and call logging, which quickly streamlined workflows and reduced repetitive tasks. CEA reported immediate time savings, faster productivity in a remote environment, and the ability to support students worldwide without extra software or personal phone costs, helping ensure students could travel safely and get home during the pandemic.

Cultural Experiences Abroad

Gina Mahfood

Director of Enrollment Services