Case Study: Digital Marketing Firm achieves client growth and higher satisfaction with Revenue.io

Digital Marketing Firm Increases Client Growth and Satisfaction With Revenue

Digital Marketing Firm, an award-winning digital marketing agency, needed a better communications hub after using multiple tools that didn’t fully meet their dialer and call-recording needs. They wanted a platform with broad capabilities, including the ability to record and review calls, add features without third-party support, and improve how reps handled prospects.

Digital Marketing Firm chose Revenue.io, using the RingDNA Global Communications Hub and Conversation AI for Salesforce-integrated Click-to-Call, Voicemail Drop, and post-call analytics. With Revenue.io, the team saved time, reviewed 800+ calls in a year, and improved its talking-to-listening ratio by 10%, which contributed to better client growth, retention, customer satisfaction, and higher NPS scores.