Case Study: Cvent achieves 22% boost in sales productivity and 43% more demos with Revenue.io

Cvent boosts sales productivity by 22% with ringDNA

Cvent, a leading cloud-based enterprise event management platform serving tens of thousands of customers, needed to scale and accelerate sales by empowering SDRs to prospect and qualify leads without changing existing workflows. Their goals were to deploy an intuitive click-to-call and real-time Salesforce automation solution that would increase call volume, velocity and connection rates, provide instant visibility into call metrics, and enable real-time coaching to speed onboarding.

Cvent deployed ringDNA’s Intelligent Dialer, Global Local Presence, Call Coaching Suite and Analytics—implemented in days—to add click-to-call, automated task logging and live call monitoring while preserving current processes. The results: a 22% increase in SDR productivity, a 43% uplift in quality demos booked in the first quarter, 3x growth in ringDNA users to support a 20% global sales expansion, and broader rollout across account management and customer success with improved coaching through recordings and real-time listening/barge-in.

Cvent

Jen Schleuter

Senior Manager, Strategic Projects & PMO