Case Study: BitBar achieves 60% more customer connections and 100% call activity visibility in Salesforce with Revenue.io

BitBar Uses ringDNA to Connect With and Convert More Customers

Helsinki‑based Bitbar, creator of the cloud‑based Android testing tool Testdroid Cloud, needed to increase the number and quality of daily sales conversations, improve inbound lead qualification, create transparent sales data for commission and management, and get reps up and running on a new system immediately — replacing a fragmented setup of cell phones and Skype that captured no call data in Salesforce.

Bitbar implemented ringDNA’s Local Presence for international calling, Intelligent Dialer for Salesforce, and Call Metrics for Salesforce. The result was instant rep onboarding with no custom Salesforce implementation, a 60% increase in customers connected from outbound dials, 100% of call activities and recordings logged in Salesforce regardless of where reps called from, and expanded ringDNA usage via two additional orders.

BitBar

Jouko Kaasila

Founder/COO