Case Study: Wetzel’s Pretzels achieves nearly a full day of weekly time savings with Restaurant365

Wetzel’s Pretzels LLC (Franchisor), Saves Nearly a Full Day of Work Every Week with Restaurant365

Wetzel’s Pretzels, a franchisor with more than 350 locations, faced an untenable, Excel‑based royalty billing process that took a full day each week, was error‑prone, and couldn’t reliably handle complex, time‑based deal structures. To address this, Wetzel’s Pretzels selected Restaurant365 to automate franchisee billing and centralize critical data.

Restaurant365 automated the billing workflow, storing banking and royalty details securely, applying scheduled rate changes automatically, and eliminating Excel formatting and typo errors. The result: weekly processing time dropped from a full day to about 30–45 minutes (nearly a full day saved), greater accuracy and reliability, and the ability for multiple staff to run royalties—delivering measurable time savings and operational resilience.

Wetzel’s Pretzels

Scott Putman

Corporate Controller