Case Study: Urban Plates achieves scalable, streamlined operations and mobile management with Restaurant365

Urban Plates - Customer Case Study

Urban Plates, a rapidly growing California restaurant chain with 12 locations, needed a scalable SaaS business intelligence and operations platform to replace a single-location system that couldn’t support expansion. Seeking a solution that required minimal ongoing maintenance and quick adoption by operators, Urban Plates selected Restaurant365 and implemented the RADAR platform to centralize inventory, accounts payable, recipes, labor scheduling and more.

Restaurant365 deployed RADAR along with modules such as Inventory, Accounts Payable, Recipes, Advanced Labor Scheduling, Prep Sheets, Intraday Polling, Invoice Imaging, and the On The Fly mobile app. After rolling out RADAR, Urban Plates reported intuitive software with little to no training required and measurable operational gains—managers no longer need to be in the office during shifts, tasks are handled via the mobile app, and the solution has kept pace with their rapid growth.

Urban Plates

Kyle Kreis

Operations Analyst