Case Study: SusieCakes achieves faster, more accurate reporting and lower food and labor costs with Restaurant365

SusieCakes - Customer Case Study

SusieCakes is an All‑American bakery chain with 15 California locations that struggled to get transparent, timely and accurate reporting from legacy cash registers, a bakery POS, Digital Dining and QuickBooks. To gain better operational insight and control as they scaled, SusieCakes turned to Restaurant365 and its cloud‑based restaurant management solution for centralized reporting, labor and forecasting tools.

Restaurant365 implemented integrated reporting, labor management, forecasting, AP automation and manager‑log capabilities that delivered faster, more detailed bakery reports, punch‑audit and intraday labor monitoring, electronic invoice transmission and reliable sales/labor forecasts. As a result, SusieCakes improved scheduling efficiency and accountability, reduced labor and COGS through better decision‑making, cut paperwork and invoice delays, and gained corporate visibility across all bakeries—delivering measurable improvements in reporting speed and cost control under Restaurant365.

SusieCakes

Houston Striggow

Co-Founder and Owner