Case Study: Native Grill & Wings achieves real-time franchise reporting and major time savings with Restaurant365

Native Grill and Wings - Customer Case Study

Native Grill and Wings, a family-friendly sports-grill chain with more than 30 restaurants, was bogged down by manual food costing, inventory and reporting processes that left the central office and franchisees waiting up to a week—or even a month—for reliable data. To give franchisees control and speed up decision-making, Native implemented Restaurant365’s restaurant management suite, including GL Sales, Inventory, Accounts Payable, Recipes and Scheduling modules.

Restaurant365 centralized store and company‑level data and delivered real‑time visibility, reducing reporting lag from as much as a month to immediate access. As a result, the central office now spends considerably less time managing stores, franchisees run their businesses independently with their own GL codes and reports, and both groups have seen substantial time savings and improved operational agility across Native Grill and Wings’ 30+ locations.

Native Grill and Wings

Steve Snyder

IT/Systems Manager