Case Study: Luke’s Lobster achieves scalable, time-saving multi-location reporting with Restaurant365

Luke’s Lobster Improves Management of Business, Labor, Food Cost Tracking, Waste & Ingredient Pricing

Luke’s Lobster, a fast-casual restaurant group with 29 U.S. locations and 13 international locations, needed a cloud-based, multi-location accounting and reporting platform to scale without proportionally increasing back-office staff. After four years of rapid growth, Luke’s Lobster adopted Restaurant365’s restaurant-specific accounting and back-office software to unify accounting, analytics, and multi-location operations.

Restaurant365 replaced QuickBooks with a centralized database and multi-function tools—one-click spreadsheet uploads, automated inter-location transfers, manager-level logins, and aggregated reporting—so the operations team can self-serve data and fix historical errors. The result: Restaurant365 enables Luke’s reporting for all 29 restaurants to be completed in the same time as one location, reduced email requests to accounting, and helped the brand scale more efficiently.

Luke’s Lobster

Steve Song

Chief Financial Officer