Case Study: JACK Entertainment improves labor and sales visibility with Restaurant365

JACK Entertainment - Customer Case Study

Jack Entertainment, a Detroit-based gaming and hospitality company with 35 bars and restaurants, faced the challenge of managing its diverse portfolio of concepts. They needed a solution that would allow each brand to maintain its unique identity while still adhering to a centralized management model for driving sales and controlling costs. They turned to Restaurant365's Compeat platform for a solution.

The solution implemented was Restaurant365's Intelligence package, a suite of management tools. The intuitive software allowed operators to easily benchmark performance across all locations. The results were immediate; merely giving staff access to the reporting tools, even without formal training, led to a measurable 2-point drop in labor costs within 45 days. The platform fostered a culture of healthy competition and sharing of best practices among the various business units.

Jack Entertainment

Steve Zappacosta

Corporate Directof of Food & Beverage