Case Study: Freddy’s Frozen Custard & Steakburgers opens 13 new owned stores without expanding its accounting team with Restaurant365

Freddy’s Opens 13 New Stores Without Expanding Accounting Team Using Restaurant365

Freddy’s Frozen Custard & Steakburgers, a national chain founded in 2002 with 25 owned and more than 350 franchised locations, faced accounting limits as it scaled—CFO Bill Valentas found their generic Sage system unsustainable for multiple legal entities and growing store count. Freddy’s evaluated and adopted Restaurant365’s restaurant-specific accounting and back-office platform to support multi-location accounting, integrated analytics, and streamlined intercompany transactions.

Restaurant365 centralized entries across entities, enabled intercompany charging, and cut repetitive journal work so Freddy’s reconciles every 2–3 days instead of once per period—saving multiple days of reconciliation each period. As a result, Freddy’s opened 13 new owned stores without expanding its internal accounting team, improved cash visibility and analytical work, and has recommended Restaurant365 to franchisees to boost operations nationwide.

Freddy’s Frozen Custard & Steakburgers

Bill Valentas

Chief Financial Officer