Case Study: Eli’s Restaurant Group recoups $1.1M prime cost gap during pandemic with Restaurant365

Eli’s Restaurant Group Recoups $1.1 Million Prime Cost Gap During Pandemic with R365

Eli’s Restaurant Group, a Connecticut-based family of six restaurants and a catering arm, had implemented Restaurant365 in 2018 but used it mainly for accounting. By 2020 the group faced inconsistent operational data—manual processes, loose recipes across locations, no reliable P&Ls or theoretical food-cost figures—so many pricing, menu and labor decisions were made by gut rather than data.

By expanding Restaurant365 into operations—adding automated AP integrations, recipe costing, AvT (actual vs. theoretical) tracking, and labor forecasting integrated with POSitouch—Eli’s standardized recipes, reduced waste, and began scheduling to sales forecasts. Restaurant365 helped Eli’s recoup roughly $1.1 million (about 75% of a previously estimated $1.5M prime-cost gap), including about $600k in labor savings and ~$500k in food and beverage savings, improved theoretical food cost by ~2.5–3%, and raised unit efficiency to about 92–93%.

Eli’s Restaurant Group

Eric Steinbach

Chief Operating Officer