Case Study: CraftWorks Restaurants and Breweries achieves 2.5% ROI and 1% labor savings with Restaurant365

CraftWorks Restaurants and Breweries - Customer Case Study

CraftWorks Restaurants and Breweries, a company operating nearly 200 restaurants under 14 brands and serving about 80,000 guests daily, needed a turnkey, company‑wide way to consolidate POS, payroll, inventory, purchasing, recipes, sales and labor data that was currently trapped in multiple legacy systems. To solve this, CraftWorks engaged Restaurant365 and its cloud-based operations and back-office platform to provide a single, web-accessible source of operational reporting and decision support across all locations.

Restaurant365 implemented a POS-agnostic, modular solution—deploying modules for sales/financials, accounts payable (with EDI invoice integration), inventory, recipes and payroll—along with dashboards and alerts that give executives and restaurant staff immediate visibility into performance. The platform eliminated days of manual consolidation, provided online recipe cost control tied to purchases, and delivered measurable impact: over 2.5% ROI from cost-basis improvements and roughly 1% labor savings across the organization.

CraftWorks Restaurants and Breweries

Alex Birnbaum

Vice President Information Technology