Case Study: Springbone Kitchen streamlines facilities management and supports growth with ResQ

Springbone Kitchen logs tickets in 30 seconds with ResQ

Springbone Kitchen, a fast-casual restaurant company, faced significant operational challenges as it grew. Their facilities management relied on manual spreadsheets and fragmented text messages, creating administrative burdens, a lack of vendor accountability, and bottlenecks that hindered expansion. They turned to ResQ's facility management platform to overcome these hurdles.

ResQ provided a comprehensive solution that centralized information and streamlined the work order process, reducing ticket logging to just 30 seconds. The platform also supplied a quality vendor network and crucial support for large-scale CapEx projects. This partnership resulted in major time savings and operational efficiency, allowing Springbone's teams to focus on customer experience. ResQ enabled strategic equipment management and provided the foundational support necessary for the company's ambitious growth plans.

Springbone Kitchen