Case Study: Kitchen Hub expands operations and reduces maintenance costs with ResQ

Kitchen Hub expanded their operations across multiple locations using ResQ to manage repair and maintenance in a scalable way

Kitchen Hub, a Canadian virtual food hall, required a scalable solution to handle the repair and maintenance needs for its growing network of turnkey kitchen facilities. Facing the common industry challenges of high costs, slow response times, and logistical headaches, co-founder Oren Borovitch sought a one-stop partner to manage these operations efficiently and prevent the nightmares he had experienced as a former restaurant owner.

The company implemented the ResQ platform to manage all its repair and maintenance work. ResQ provided a centralized system for submitting work orders, setting up flexible preventive maintenance plans at competitive rates, and gaining valuable data insights. This partnership resulted in significant savings, including a 15% reduction in on-demand repair costs, a 30% reduction in preventive maintenance costs, and an 80% reduction in equipment downtime, enabling Kitchen Hub to scale its operations with confidence.

Kitchen Hub

Oren Borovitch

Chief Operating Officer & Co-Founder