ResQ
16 Case Studies
A ResQ Case Study
iQ FOOD, a Toronto food operator with nine locations, needed a better way to manage the growing volume of repair and maintenance work across its sites. Founder and COO Arthur Bekerman had been handling equipment breakdowns and facility issues himself, but as the business expanded, this manual approach was taking too much time and keeping him tied to day-to-day dispatching.
Using ResQ to streamline repair and maintenance management, iQ FOOD handed off most of its maintenance processes to the vendor while maintaining visibility across locations. With ResQ, the company reported a 90% increase in productivity, 25% time savings, and 10% cost savings, while Arthur said the team got back 90% of the time previously spent on repair and maintenance.
Arthur Bekerman
iQ FOOD