Case Study: Tarka Indian Kitchen streamlines repairs and maintenance with ResQ

How ResQ Helped Tarka Indian Kitchen Monitor and Manage Repairs Efficiently

Tarka Indian Kitchen, a fast-casual Indian restaurant chain founded in 2009 and now operating 10 locations, struggled to manage repairs and maintenance as it expanded. Using ad hoc tools like Google Forms and Sheets made it hard to track request status, approvals, communications, vendor sourcing, and repair costs across locations.

ResQ provided Tarka Indian Kitchen with a centralized repair and maintenance platform, including lifecycle tracking for requests, better team visibility, access to vetted vendors, support for preferred vendors, and cost tracking for equipment decisions. ResQ also handled white-glove implementation by tagging equipment and training managers, helping Tarka streamline vendor coordination, improve communication, and reduce repair coordination time from days to often within an hour.

Tarka Indian Kitchen

Tinku Saini

CEO & Co-Founder