Case Study: Magnolia Bakery reduces R&M costs with ResQ

How Magnolia Bakery drove a 9.2% reduction in R&M in their first six months on ResQ

Magnolia Bakery partnered with ResQ to solve the challenges of managing repairs and maintenance across more than 10 U.S. locations and international stores. Before ResQ, the facilities team was dealing with 50–60 invoices at a time, constant vendor follow-ups, paper-based work orders, and limited visibility into maintenance history and equipment costs.

ResQ implemented a centralized repairs and maintenance platform with streamlined work order management, QR-based issue reporting, and preventive maintenance tracking. The result was a more proactive facilities operation, about 12 hours saved per month, and a 9.2% reduction in R&M costs within the first six months, while giving Magnolia Bakery better control over scheduling, vendor management, and maintenance spend.

Magnolia Bakery

Justin Jones

Facilities Manager