ResQ
16 Case Studies
A ResQ Case Study
Due’ Cucina, a Seattle-based Italian restaurant group founded in 2017, struggled to manage repairs and maintenance across multiple locations as it grew. Before using ResQ, the team relied on calendars, emails, and Excel files to track equipment upkeep, leading to missed maintenance, costly breakdowns, warranty confusion, and unreliable vendor coordination.
ResQ provided Due’ Cucina with a centralized repairs and maintenance platform, maintenance plan support, vendor management, asset history, and warranty tracking. With ResQ, Filippo Fiori cut his weekly maintenance workload from 7 hours to about 10 minutes, improved vendor accountability, avoided unnecessary costs, and even caught a potential fire violation before it became a problem.
Filippo Fiori
Co-Founder