Case Study: Doc B's Restaurant Group achieves lower repair costs and faster facilities management with ResQ

How Doc B's Found the Secret Sauce to Efficient Facility Management

Doc B’s Restaurant Group, known for its hospitality-focused dining experience across locations in Chicago, Miami, Dallas, and beyond, struggled to manage repair and maintenance as it grew nationally. Before ResQ, facilities work was handled by a single manager who had to coordinate repairs, preventative maintenance, and vendors manually, often traveling between states and dealing with little central visibility, tracking, or strategic oversight.

Doc B’s implemented ResQ to centralize all repair and maintenance operations, including preventative maintenance plans, work orders, vendor sourcing, approvals, and invoicing. With ResQ, the team reduced repair costs by about 50%, cut time spent on R&M by 80%, and gained far better control and transparency over spending and workflows.

Doc B's Restaurant Group

Matt Christy

VP Finance